Information We Collect

At PerritoPlay, we collect various types of information to provide and improve our services:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you create an account or place an order.
• Device Information: IP address, browser type, operating system, and device identifiers for analytics and fraud prevention.
• Usage Data: Pages visited, products viewed, and interaction with our website to enhance user experience.
• Cookies: We use cookies and similar tracking technologies to remember preferences and analyze website traffic.

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve our products, services, and website functionality
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and IT service providers necessary for business operations.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In case of merger, acquisition, or asset sale, with proper notice.

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures including:

• SSL encryption for all data transmissions
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis
• Secure storage systems with access controls

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Withdraw consent for marketing communications
• Request data portability
• Not be discriminated against for exercising your rights (CCPA)

To exercise these rights, please contact our Data Protection Officer at [email protected].

Data Retention

We retain personal data only as long as necessary for:

• Order fulfillment and customer service: 5 years from last transaction
• Legal compliance: As required by applicable laws
• Marketing purposes: Until consent is withdrawn

International Data Transfers

For customers outside our primary service region, we ensure adequate protection through:

• EU Standard Contractual Clauses
• Privacy Shield certification (where applicable)
• Other legally approved transfer mechanisms

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website notice. The "Last Updated" date at the top indicates the latest revision.

Contact Us

For privacy-related questions or concerns: