About us
Our Mission & Values
At PerritoPlay, we believe every pet deserves the very best. Our mission is to make premium pet care accessible, convenient, and joyful for both pets and their humans.
Core Values That Guide Us:
- Pet-First Philosophy: Every decision starts with what's best for pets
- Quality Without Compromise: We test and vet every product we sell
- Sustainable Practices: Eco-friendly packaging and responsible sourcing
- Community Building: Supporting shelters and pet welfare initiatives
- Continuous Innovation: Always improving our offerings and services
Our Team Culture
The PerritoPlay family consists of veterinarians, animal behaviorists, and passionate pet owners who bring their expertise and love for animals to work every day. We maintain a collaborative, pet-friendly office where team members' furry companions are always welcome.
Our customer service team undergoes specialized training in pet nutrition and care, ensuring you receive knowledgeable advice with every interaction.
Why Choose PerritoPlay?
Expert-Curated Selection
Our products are handpicked by a panel of veterinary professionals and pet experts
Happiness Guarantee
If your pet isn't delighted with a product, we'll make it right
Subscription Flexibility
Customizable auto-ship options that adapt to your pet's changing needs
Giving Back
5% of every purchase supports animal rescue organizations
Our Service Promise
We commit to providing:
- Fast, reliable shipping with carbon-neutral options
- Transparent sourcing information for every product
- Personalized product recommendations based on your pet's profile
- 24/7 access to our pet care knowledge base
- Dedicated support from real pet experts, not chatbots